Service Offerings

“What is it that you… do… here?”

I’m glad you asked! Our services include the basic MSP offerings plus a wide-array of value-added services that we believe your business needs to thrive.

  • Periodic Management Meetings to keep you up to speed
  • Phone System Management
  • Online Marketing Assistance (we are Not an SEO company, stay tuned for a future post about how we can help you succeed)
  • User Management (Add, Term, Change)
  • Equipment Purchasing
  • On-site Visits
  • Vendor Relations – We will work with your management team to make sure you have the resources you need to succeed while keeping costs as low as possible.
  • Remote Support
  • Emergency On-site Support (24×7)
  • Scheduled On-site Support
  • Software End-User Support
  • Software Security Updates
  • Antivirus and Malware Protection
  • Architectural and Security Best Practices Followed
  • Network Vulnerability Scan
  • 24×7 Service Availability Monitoring and Alerting
  • 24×7 Automated Performance Monitoring
  • 24×7 Automated System Backup Monitoring
  • Disaster Recovery Planning
  • Manual Verification of System Backups
  • Backup Restoration Test
  • Automated System Health Monitoring
  • Collection of Asset Information (Serial Numbers, Warranty Status, Age, etc.)
  • 3rd Party Software Minor Updates and Installation
  • Secure Treatment and Disposal of All Data
  • Eco-Friendly Disposal of Retired Equipment

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