Service Offerings
“What is it that you… do… here?”
I’m glad you asked! Our services include the basic MSP offerings plus a wide-array of value-added services that we believe your business needs to thrive.
- Periodic Management Meetings to keep you up to speed
- Phone System Management
- Online Marketing Assistance (we are Not an SEO company, stay tuned for a future post about how we can help you succeed)
- User Management (Add, Term, Change)
- Equipment Purchasing
- On-site Visits
- Vendor Relations – We will work with your management team to make sure you have the resources you need to succeed while keeping costs as low as possible.
- Remote Support
- Emergency On-site Support (24×7)
- Scheduled On-site Support
- Software End-User Support
- Software Security Updates
- Antivirus and Malware Protection
- Architectural and Security Best Practices Followed
- Network Vulnerability Scan
- 24×7 Service Availability Monitoring and Alerting
- 24×7 Automated Performance Monitoring
- 24×7 Automated System Backup Monitoring
- Disaster Recovery Planning
- Manual Verification of System Backups
- Backup Restoration Test
- Automated System Health Monitoring
- Collection of Asset Information (Serial Numbers, Warranty Status, Age, etc.)
- 3rd Party Software Minor Updates and Installation
- Secure Treatment and Disposal of All Data
- Eco-Friendly Disposal of Retired Equipment
Recent Posts
- Managed Security (3/5/2020) - IT Security is like an onion (or a parfait -ed), it works in layers to prevent your data from becoming available to anyone not authorized. UsersYour users are the first layer of security. They need to be savvy, alert, and conscientious about their responsibility as a custodian of your data. We offer security awareness training…
- SEO and Online Marketing Consulting (5/3/2019) - We are not offering you SEO management.